Shipping charges are non-refundable. All exchanges and returns require a Return Merchandise Authorization (RMA) number.Exchanges and credits cannot be processed without one. An RMA must be requested within 30 days of the original invoice date. Thereafter, all sales are final.

The returned package must be received within 10 business days of the RMA issue date. All products are sold with their respective manufacturer’s warranties. Please note that warranty periods and services vary by manufacturer and product.

When returning products, we strongly recommend the use of a carrier that can track packages. You also assume responsibility for insuring the returned item. Please note all returns conditions listed below, as applicable to your return.  

 All items must be returned in "as new" condition in the original packaging and include all accessories, blank warranty cards, UPC codes (attached), and user manuals.

All content included on this site, such as text, graphics, logos, button icons, images digital downloads, data compilations, and software, is the property of their respective owners or its content supplier and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of PCcardsDirect.com and protected by U.S. and international copyright laws. All software used on this site is the property of PCcardsDirect.com or its software suppliers and protected by United States and international copyright laws.

BY SUBMITTING YOUR ORDER "I HAVE READ, UNDERSTAND AND AGREE TO THE TERMS OF USE," YOU AGREE TO THESE TERMS OF USE. IF YOU DO NOT AGREE, DO NOT SUBMIT YOUR ORDER.

PCcardsDirect.com takes your privacy very seriously. Our state-of-the-art site employs the very best security measures available to protect you.  Our primary means of protection is SSL technology, which encrypts all your personal information, including your credit card data, and prevents it from being intercepted over the Internet. Additionally, access to your account is always protected by a personal password of your choice. Finally, we will never sell your personal information, including your email address, to other companies for any reason, unless required by law.

Please note that there may be sections of our site that link to other sites. Although we make every effort to select sites that we feel might be of interest to our customers, we cannot guarantee your privacy once you leave our site.

Certain orders may be deemed "special orders" and your credit card will be charged prior to your order being shipped. These orders may involve long lead times from the manufacturer. "Special order" are deemed non-cancelable and non returnable. (NCNR). I some cases "Special order" items may no longer be avaialble. In such cases you will be contacted by a sales associate on how to proceed.

LIMITATION OF LIABILITY AND DAMAGES IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER OR ANY PARTY CLAIMING BY, THROUGH OR UNDER SUCH OTHER PARTY FOR ANY LOSS OF DATA, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING FROM OR IN RELATION TO PURCHASES OR THE USE OF THE SERVICES, HOWEVER CAUSED AND REGARDLESS OF THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF SUCH PARTY HAS BEEN ADVISED OR IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES. COMPANY'S AGGREGATE LIBILITY FOR ALL CLAIMS ARISING FROM PURCHASES AND OR SERVICES SHALL BE LIMTED TO THE AMOUNT OF FEES PAID BY CUSTOMER TO COMPANY UNDER THESE TERMS AND CONDITIONS.

PCcardsDirect.com is based in the USA, and has many sales associates located in different time zones around the world. Your email request once submitted may be answered within minutes or hours depending on the time it was received. Customers may also contact us via phone at +1 714-881-4777 for fax at +1 801-847-8644. Mailing address P.O. Box 4621, Mission Viejo, CA 92690 USA. A quicker response will always be via the email as all of our associates are notified immediately of customer's requests.